Privacy Policy

We collect only what we need to get your order to you. We never sell your information.

Last updated: October 30, 2026

Who we are

LUSID COMPANY (“LUSID”, “we”, “us”) operates this website and sells limited-run clothing and accessories. If you have any question about this policy or your information, reach us through the contact form.

What we collect

• Orders: your name, email address, shipping and billing address, and phone number if you give one, plus what you ordered.
• Payments: payments are handled by our payment partners (Stripe and PayPal). Your card details go directly to them. We never see or store your full card number.
• Messages: when you use the contact form, we receive your name, email, topic, order number (if you add one) and your message.
• Newsletter: your email address, if you join the list for the next drop.
• Account: if you create an account, your login details and order history.
• Technical data: basic information such as your browser, device and pages visited, and the cookies described below.

How we use it

• To process, ship and support your order, including pre-orders, exchanges and store credit.
• To reply to your messages.
• To send drop announcements, only if you joined the newsletter. You can unsubscribe at any time.
• To keep the store secure, prevent fraud and spam, and meet our legal and tax obligations.
• To understand how the site is used so we can improve it.

Who we share it with

We share information only with the people who help us run the store, and only what they need to do the job:

• Payment processors (Stripe, PayPal) to take payment and prevent fraud.
• Shipping carriers and fulfilment partners to deliver your order.
• Our website hosting and email providers.
• Authorities, where the law requires it.

We do not sell your personal information.

Cookies

We use essential cookies that keep your bag, checkout and login working. Without them, the store can’t function. If we add analytics or marketing tools, we will update this policy and ask for your consent where required.

How long we keep it

We keep order records for as long as needed to support your purchase and to meet tax and legal requirements. Messages and newsletter emails are kept until you ask us to remove them.

Your choices and rights

You can ask us to show you the information we hold about you, correct it, or delete it, and you can unsubscribe from our emails at any time. Depending on where you live, you may have additional rights under local law. Contact us through the contact form and we will respond within a reasonable time. We may need to keep some information, such as order records, where the law requires.

Security

We take reasonable steps to protect your information, including encrypted connections and trusted payment partners. No method of sending data over the internet is completely secure, so we can’t guarantee absolute security.

International orders

We ship worldwide. Your information may be processed in countries other than your own, including the United States, where our providers operate.

Children

This site is not directed at children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.

Contact

Questions about your privacy? Get in touch.